Cancellation Policy

New Clients must reserve with a credit card. ALL clients must reserve with a credit card during holidays and peak times. You must give 7 days notice of cancellations, or a cancellation fee of $50.00, PER RUN RESERVED, will be charged to your card. Peak times are May 1st thru Aug 30th and Spring and Fall Break (Putnam Co).

Outside Regular Business Hours

There will be a $25.00 service charge for all pets checked IN/OUT, before or after regular business hours. Per Pet, No Exceptions. This is also subject to availability.

Forms of Payment Accepted

We accept Cash, Visa, Mastercard, Discover, and Check. Returned checks are subject to a $40.00 return fee along with any other fees acquired while collecting on the account.